- Experience: 10–12 years
- Industry: Healthcare / Mental Health
- Qualification: Master in the same Business, hospital
- Role Scope: Business growth, revenue, P&L ownership, and end-to-end unit operations
- Salary Budget: ₹1.5 – 2 LPM
Role Purpose
To lead organizational growth, revenue, and business strategy while owning end-to-end unit operations, ensuring clinical excellence, operational efficiency, and sustainable scalability.
This role combines strategic business leadership with hands-on unit management, ideal for a leader who can drive growth while maintaining strong on-ground execution.Key ResponsibilitiesA. Business Growth & Strategy
- Develop and execute short-term and long-term growth strategies
- Drive revenue through OPD/IPD services, corporate mental health programs, partnerships, and new service lines
- Identify and expand new markets, locations, and business opportunities
- Build and manage corporate, insurance, and institutional partnerships
- Monitor competition, market trends, and pricing strategies
- Own P&L, budgeting, forecasting, and cost optimization
B. Operations & Management
- Manage complete unit operations (clinical & non-clinical)
- Ensure compliance with healthcare regulations, clinical governance, and quality standards
- Oversee doctors, psychologists, nursing staff, operations, admin, and support teams
- Implement SOPs, process improvements, and performance benchmarks
- Ensure high standards of patient care, safety, and satisfaction
- Handle escalations, risk management, and crisis situations
C. Leadership & Stakeholder Management
- Lead, mentor, and evaluate unit heads, managers, and senior staff
- Collaborate closely with Clinical Director, HR, Finance, and Admin teams
- Drive culture of accountability, performance, and ethical practice
- Represent the organization in external forums, partnerships, and reviews
D. Performance & Reporting
- Track KPIs related to growth, revenue, quality, utilization, and patient outcomes
- Present performance reports and strategic insights to leadership
- Ensure data-driven decision-making across operations
Key Skills & Competencies
- Strong leadership with hands-on operational mindset
- Proven experience in healthcare business growth and unit management
- P&L ownership and financial acumen
- Excellent communication, negotiation, and stakeholder management
- Ability to balance clinical sensitivity with business objectives
